4 Ways to Engage Employees in Your Business
Employee engagement is one of the most talked terms in the corporate structure and when one discusses the potential of any company, a lot relies on the employee engagement. Why?
Because employee engagement is the commitment of the staff emotionally. Employee engagement is making employees work for making company successful, instead of maintaining a sole goal of personal success. It signifies the extra efforts the staff can deploy towards the goal of the company. Better engagement means your employees are more focused at delivering to the goals that company has set and would willingly go beyond their usual duties to achieve them.
Paycheck is not the only reason for which your staff works; they have several other motivations to keep them going. Implementing some practices that improve the employee engagement can eventually improve the business for you.
So, go ahead with these practices:
1. Share the credit of success
Appreciation and credit for the efforts should come along with the paycheck to keep them interested in the work. Let them know that what they are doing is helping the company.
For any achievement that your company accomplishes, ensure that not only the leadership positions but their subordinates till the executive and intern level should be the part of celebration – even it’s just a congratulatory email.
Sharing the credit without taking it away from those playing the lead role can be tricky, but that’s what makes a difference between a good and an amazing business owner. Rewarding the team instead of the team leader alone, praising them publicly, etc. are some of the many ways that an effective leader can take to share the credit among the employees and thus, engaging them more into productivity.
2. Communication is the key
Think of this fable: A sales agent has got an important lead that can bring in a huge sale instantly but requires slight changes to the payment process. So, the agent has to consult the manager, who is on international holidays. Lead goes down the drain for the manager did not pick the call from the agent as he afraid of heavy calling charges.
Depending on the business, the process of the draining the important lead may change, but the escape with is possible only with the strong communication. There are several ways of connecting employees even when they are not in office. Some IM tools, social media apps work well to support the cause. For instant connectivity needs, one can deploy voice calling solutions, such as – hosted PBX and VoIP telephony, etc. to make voice calls between employees of the firm on simple extension dialing even on the mobile devices. So, your entire workforce remains connected throughout the world. This connectivity ensures that the lack of communication between employees does not occur and the engagement is constantly maintained.
3. Supply them ample resources and power
Your employees have potential to work beyond the norms of their job description. Such potential may be within their KRA or maybe outside of those limits. Now, the amount of freedom that you offer them to express their potential is crucial. Try and engage high potential candidates who are awesome at what they do.
As a business owner, you have to take care of the policies that you can implement to assess the talents of the employees and accordingly investing them for the productive usage. With such practice you can keep the employees into the operations that they are interested and hence, bringing in the possibility of the better results.
4. Ask for their Feedback
Most businesses are concerned about how their clients feel about themselves and spend heavily on collecting surveys and feedback from them. But they ignore how their employees feel about the company. Different department communicate with the client for various reasons and also understand the products and services somewhat better than the clients. So, their perception of the company is important.
On the positive side, collecting a feedback from the employees does not bite much on the pocket. You can begin with installing complaint boxes or suggestion boxes that are reachable for almost every staff member. More importantly, check those feedbacks and provide a proper solution.